Fulfillment Policy

Last updated: February 2024

This Fulfillment Policy outlines our approach to services and refunds. Please read this policy carefully before engaging in any of our services.

1. Services Execution:
Our digital marketing services are designed to yield results within a relatively short timeframe, typically within 90 days. Once a service has been executed, and the agreed-upon period has elapsed, the service is considered completed.

2. No Refunds for Executed Services:
Mastro Digital Marketing LLC does not offer refunds for services that have already been executed. We strive to deliver tangible and measurable results within the contracted period, and our commitment is to fulfill our obligations as agreed upon.

3. Contract Renewal:
Our contracts are generally short-term, with a standard duration of 90 days. We understand that not all clients may wish to renew their contracts after the initial period. There is no obligation to renew, and clients are free to assess the effectiveness of our services before deciding on further engagement.

4. Communication and Feedback:
We value open communication with our clients. If you have concerns about the progress or results of a campaign during the execution period, we encourage you to reach out to your account manager promptly. We are committed to addressing any issues and making adjustments to ensure your satisfaction within the contracted timeframe.

5. Modifications and Terminations:
Clients have the flexibility to modify or terminate their contracts before the execution period ends. However, any modification or termination may be subject to agreed-upon terms outlined in the initial service agreement. Please consult your contract or contact our customer support for details.

6. Unexecuted Services:
In the event that a client decides not to proceed with the execution of a service before it commences, a refund may be considered based on the circumstances. Please contact our customer support for further assistance.

7. Contact Information:
If you have any questions or concerns regarding our Fulfillment Policy, please contact our customer support at contact@mastrogrowth.com.

Thank you for choosing Mastro Digital Marketing LLC. We look forward to delivering exceptional results for your digital marketing needs.